Quality Operations Specialists

Manchester, NH
Full Time
Quality
Experienced
COMPANY OVERVIEW:
Merrimack Manufacturing is a medical device manufacturer located in the Manchester Millyard. We are a growing manufacturing company that will play a crucial part in bringing innovative and life changing products to life.

Position Summary

The Quality Operations Specialist is responsible for supporting manufacturing quality operations through comprehensive review of Device History Records (DHRs), product release activities, and production quality documentation. This role ensures that Merrimack Manufacturing products meet established quality requirements, regulatory standards, and internal procedures prior to release for distribution.

The Quality Operations Specialist serves as a key quality representative within manufacturing operations and works closely with Production, Engineering, Supply Chain, and Quality teams to ensure timely review of production records, resolution of documentation issues, and compliant product disposition decisions. This position plays a critical role in maintaining compliance with ISO 13485, applicable regulatory requirements, and company quality standards.

Responsibilities

Device History Record (DHR) Review
  • Perform detailed reviews of Device History Records (DHRs) to ensure completeness, accuracy, and compliance with approved procedures and manufacturing requirements.
  • Verify that all manufacturing, inspection, testing, labeling, and packaging activities have been completed and documented appropriately.
  • Review production records for compliance with specifications, acceptance criteria, and quality requirements.
  • Identify documentation discrepancies, missing information, and record errors requiring correction prior to release.
  • Coordinate with Manufacturing, Engineering, and Quality personnel to resolve DHR review findings in a timely manner.
  • Maintain accurate review documentation and release records in accordance with established procedures.

Product Release Activities
  • Perform product disposition and release activities in accordance with established quality system procedures.
  • Verify that all required inspections, testing, and acceptance activities have been successfully completed prior to product release.
  • Ensure all non-conformances, deviations, and quality events impacting product release have been appropriately addressed and documented.
  • Review quality data and supporting documentation to support release decisions.
  • Support timely release of finished goods while maintaining compliance with regulatory and quality requirements.
  • Escalate quality concerns or release risks to Quality leadership when appropriate.

Manufacturing Quality Support
  • Partner with manufacturing teams to ensure production documentation meets quality requirements.
  • Support resolution of documentation and recordkeeping issues identified during production and review activities.
  • Assist with implementation of process improvements related to manufacturing documentation and product release workflows.
  • Participate in production meetings and provide quality input regarding documentation and release readiness.

Quality System Compliance
  • Ensure activities comply with ISO 13485, FDA Quality System Regulation, and applicable internal procedures.
  • Support investigations related to documentation errors, record discrepancies, and product release issues.
  • Participate in internal audits and inspection readiness activities related to manufacturing records and product release processes.
  • Support CAPA, nonconformance, and change control activities as assigned.

Metrics and Continuous Improvement
  • Track and report DHR review and product release metrics.
  • Identify recurring documentation issues and opportunities for process improvement.
  • Support continuous improvement initiatives to improve record accuracy, review efficiency, and overall quality system effectiveness.
  • Assist in development and implementation of best practices for manufacturing documentation and product release activities.

Qualifications & Skills
  • Associate degree in Quality, Engineering, Life Sciences, Manufacturing, or related field preferred. Equivalent combination of education and experience may be considered.
  • 2–5 years of experience in Quality Assurance, Manufacturing Quality, Production Quality, or Quality Systems within a regulated industry.
  • Experience reviewing manufacturing records, batch records, Device History Records (DHRs), or equivalent production documentation preferred.
  • Experience working within an ISO 13485 and/or FDA-regulated medical device environment preferred.
  • Familiarity with product release or product disposition processes preferred.
  • Strong attention to detail and documentation review skills.
  • Ability to identify discrepancies and assess compliance with established procedures.
  • Strong organizational and time management skills.
  • Effective written and verbal communication skills.
  • Proficiency with Microsoft Office applications and electronic quality management systems (eQMS) and ERP/MES systems.
  • Ability to work independently while managing multiple priorities in a fast-paced manufacturing environment.

Preferred Candidate Profile

  • Exceptional attention to detail and ability to identify discrepancies, omissions, and documentation errors.
  • Strong recordkeeping and documentation management skills with a demonstrated ability to maintain accurate, complete, and organized records.
  • Experience reviewing large volumes of documentation while maintaining a high degree of accuracy and consistency.
  • Ability to follow established procedures, work instructions, and quality requirements with minimal oversight.
  • Strong analytical and verification skills with a methodical and disciplined approach to work.
  • Experience in documentation review, document control, inventory control, production record review, bookkeeping, data entry, or other highly detail-oriented administrative functions is highly desirable.
  • Demonstrated ability to manage repetitive review activities while maintaining accuracy and compliance.
  • Strong organizational and time management skills with the ability to prioritize workload and meet release timelines.
  • Comfortable working with electronic quality systems, ERP systems, databases, and controlled documentation.
Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*